After-sales service, maintenance and warranty
Welcome to the Teca service centre. Here you can find dedicated support to ensure the maximum functionality of your equipment. Our team of experts will be happy to assist you with all your questions regarding our products and services.
how to submit your request for assistance
Teca equipment is guaranteed to the original purchaser, defect free from material and manufacturing damages from the date of original delivery, as evidenced by the shipping documents.
Coverage - duration and guarantee details
- 10 years > Structural frame integrity.
- 3 year > Cables, pulleys and bearings.
- 1 year > Chrome plating.
- 3 months> Paint, padding, grips.
Exclusions - claims not covered by warranty
- Damage caused by accident, abuse, misuse or negligence
- Improper, delayed or no maintenance
- Improper assembly or adjustments by the purchaser
- Failure to follow the instructions in the User Manual