Support
After-sales service, maintenance and warranty
Welcome to the Teca service centre. Here you can find dedicated support to ensure the maximum functionality of your equipment. Our team of experts will be happy to assist you with all your questions regarding our products and services.
+39 085903301
Talk to a specialist
Service hours
Monday - Friday: 9am-5pm
warranty coverage
Check the interventions covered under warranty
Before requesting service, check that all components are correctly assembled.
Follow the guide on this page to find the serial number of the machine for which you are seeking assistance.
Fill in the form with all the required information.
Premium service
24-HOUR SUPPORT
24/7 support form. You will receive an answer or a call as soon as possible.
SOLUTION IN 48 HOURS
The best service for effective problem resolution in less than 48 hours.
WORLDWIDE SUPPORT
Wherever you need assistance, there is a TECA expert at your disposal.
REGULAR MAINTENANCE
Steady maintenance programme for the best performance of your tools
USER-FRIENDLY MANUALS
All user manuals to learn more about your equipment and make the most of its potentials.
EXPERTS AND SPECIALISTS ONLINE
If you have any doubts, a TECA expert is ready to provide answers and guide you to the most appropriate fitness experience.
PRODUCT WARRANTY
Teca equipment is guaranteed to the original purchaser, defect free from material and manufacturing damages from the date of original delivery, as evidenced by the shipping documents.
Coverage - duration and guarantee details
- 10 years > Structural frame integrity.
- 3 year > Cables, pulleys and bearings.
- 1 year > Chrome plating.
- 3 months> Paint, padding, grips.
Exclusions - claims not covered by warranty
- Damage caused by accident, abuse, misuse or negligence
- Improper, delayed or no maintenance
- Improper assembly or adjustments by the purchaser
- Failure to follow the instructions in the User Manual
